At Emmerich Trails, we strive to provide efficient and reliable shipping services to ensure your outdoor and travel products arrive safely and on time. Please read the following shipping policy for more details about our process and timelines.

1. Shipping Methods

  • We currently offer Cash on Delivery (COD) as the only payment option.

  • All orders are shipped via trusted local courier services, ensuring safe and timely delivery.

2. Processing Time

  • All orders are processed within 1-2 business days from the time of order confirmation.

  • You will receive an email notification with tracking information once your order has been shipped.

3. Shipping Time

  • Standard shipping times typically range between 5-7 business days after the order is processed.

  • Please note that shipping times may vary depending on your location, and may be longer during peak seasons or in remote areas.

4. Shipping Costs

  • We offer free shipping on all orders, regardless of order size or value.

  • For COD, please ensure that you have the exact cash amount ready at the time of delivery.

5. Order Tracking

  • Once your order has shipped, we will send you an email with the tracking number and link to track your package.

  • You can track the status of your order directly via the courier’s website.

6. Delivery Address

  • Please ensure that your shipping address is correct and complete at the time of order. We are not responsible for delivery delays due to incorrect or incomplete address details.

  • If you need to make any changes to your shipping information, please contact us immediately at [email protected] before your order is processed.

7. Damaged or Lost Shipments

  • In the unlikely event that your order is lost or damaged during transit, please contact us within 48 hours of receiving the item. We will work with the courier service to resolve the issue promptly.

  • We are not liable for any damages caused by the courier once the product has left our facility, but we will assist you in any way we can.

8. Contact Us

If you have any questions regarding our shipping policy, need help tracking your order, or need to make any changes to your shipping details, please don’t hesitate to contact us:

Email: [email protected]

Thank you for choosing Emmerich Trails! We are committed to providing you with the best outdoor and travel products, delivered promptly to your door.